Codes Of Practice 

CANCELLATION POLICY

We aim to offer you top quality expertise in fitness nutrition and rehabilitative exercise specifically tailored to your individual needs. In order to provide the highest standards we operate a strict 24 hour cancellation policy. Sessions cancelled with less than 24 hours’ notice will be charged the full fee. There will be no charge for sessions cancelled with more than 24 hours’ notice and every endeavour will be made to reschedule the session. This should be avoided if at all possible as experience has shown that it can often cause a loss of momentum and consequently compromise results. Please telephone if you are likely to be late for your appointment. Hour long sessions will not be started with less than 40 minutes remaining.

As a professional courtesy sessions cancelled by Altered Images with more than 24 hours’ notice will be rescheduled. Sessions cancelled with less than 24 hours’ notice will be rescheduled and an additional session also provided at an agreed time free of charge.

TRAINING PROTOCOLS

We pride ourselves in providing an optimum training environment. For this reason together with consideration of your own health and that of others we stipulate that clients suffering from an illness (eg Common Cold or Flu) do not undertake physical training. There are no exceptions to this rule. It is regrettable that the Cancellation Policy applies.

DISCLAIMER

The information on www.alteredimages.tv is for education purposes only. It is not medical advice and is not intended to replace the advice or attention of health-care professionals. Consult your doctor before beginning or making changes in your diet or exercise program, for diagnosis and treatment of illness and injuries, and for advice regarding medications. Do not make use of any of the information contained herein unless you are in good health or you have first reviewed them with and received approval from your doctor.